Member Interview No. 1: All Nippon Airways Co., Ltd.

Member Interview No. 1
Company Name: All Nippon Airways Co., Ltd.
Survey response: Kana Unden / Passenger Sales Assistant Manager

Becoming a world-leading airline group through "customer satisfaction and value creation"

Since expanding into the Pacific route in March 1986, the ANA Group has continued to uphold its DNA of challenge and growth, remaining thoroughly committed to its customers, and has consistently received the world's highest rating of "5 Stars" from SKYTRAX, a British company, for four consecutive years since 2012 (quoted from a message by ANA Group President and CEO Katanosaka). This time, we will introduce an interview with an ANA member.

With the opening of the third international terminal at Haneda Airport ahead of the 2020 Tokyo Olympics, making international flights even more convenient as a 24-hour international airport, and with fierce competition expected among global airlines, the company's future evolution as a global brand is highly anticipated.

1. What types of services do you provide?

airline (air transportation business)

There is one flight per day between Vancouver and Haneda.

2. Who is this program intended for?

Business and tourism,We conduct business with a wide range of customers, including those returning home for the holidays.

3. Where is the company located?

We have two locations: an office inside Vancouver International Airport and a cargo office.

4. Please tell me about your company's unique strengths.

ANAteeth,Of all the airlines flying from Vancouver to Tokyo, only Haneda International Airport is used.I am using this.

It can connect to most major cities in the country on the same day, and in AsiaConnections to the Oceania region are also convenient.Haneda Airport is convenient because it is close to the city center.Since the departure time from Haneda to Vancouver is at night,You can make the most of your time during your stay.

5. "Connecting Japan and Canada"What initiatives are you taking to achieve this?

2020Tokyo OlympicsAs one of the sponsoring airlines for the Paralympics, Japan's greatnessWe aim to promote our unique characteristics and also contribute to attracting visitors from Canada to Japan.Yes.

6. If you have any campaigns that run throughout the year, please let me know.stomach.

The following companyE-News Letter If you sign up,We will deliver various information throughout the year, including information on discounted fares.Masu.Sometimes there are fun raffles where you can win economy class pair tickets.We are also running a campaign,Please take this opportunity to sign up.

https://www.ana.co.jp/en/ca/serviceinfo/share/e_newsletter/index.html

◇ ANA's new initiativeavatarinHave you heard of "Avatar In"?

On April 1st, the ANA Group launched a new business company that will utilize avatars (digital representations) as social infrastructure.avatarinAvatarIn has been established. The company has announced that it will be pursuing new business areas as part of its business strategy. This page will give you a brief overview of the details.

"Avatarin: Eliminating physical distance and physical limitations"

To accomplish something that humanity has never been able to do before.
"Instantaneous teleportation" frees people from both "distance" and "physical limitations," enabling them to move anywhere, anytime.
Regardless of your current location or physical capabilities, you can go wherever you want to go at this very moment. You can meet whoever you want to meet.
Avatarin, which enables "instantaneous teleportation" by allowing users to enter avatars placed all over the world and even in space, will change transportation, education, healthcare, shopping, entertainment, and virtually every aspect of human life. (Quoted from the avatarin website)